Here at Onyxum, we truly committed to our customers and IBOs rights.
Therefore, not only our aim is to provide the best services available in the travel industry, but also to create a safe and secure environment for our IBOs to prompt their independent business.
In this regard, we are proud to announce that on March 10th 2019, the money back guarantee will be applied to all hotel packages, including 1 VP products. Costumers will have 10 days (starting at the time of registration) to request their money back and receive a full refund credit. After 10 days, customers still have the right to request for a refund applying 30% handling fees (for 35 days).
Your success and satisfaction is our ultimate goal and Onyxum will take whatever measures required to achieve this fundamental goal.
Wish you all success and prosperity;