In order to book your hotel accommodation; please send an E-mail to firstname.lastname@example.org at least 3 to 4 weeks prior to the traveling date (using your registered E-mail address), containing:
- Onyxum Username
- Package Type (name)
- Number of Nights
- Number of Guests (adult)
- Dates of Check in and Check out
- Nationality of Guests
- City of Destination
- Number of Children (If applicable)
- Ages of the Children (If applicable)
- Number of Rooms (If applicable)
- A copy of the guests’ passport/ID card.
After 1 to 3 business days, you will receive an E-mail suggesting the available hotels and rooms for that period of time and location. At the next step, you shall choose one of the options by replying the E-mail. Shortly after receiving the confirmation from hotels, Onyxum will send you the voucher (The time period to send the voucher will be varied depending on the chosen hotel).