- Exchange rules will not be applied to used packages.
- The time limit to request an exchange for 1year validity packages is 180 days and for packages with more than 1year validity is 360 days.
- 20 USD exchange fee, as well as the price difference will be applied in order to exchange a package.
- Multiple packages will not be exchanged to a single package (e.g. Three 1 VP Packages will not be exchanged to a 3 VP package).
- Up grades and changes may only be made with the packages with the same points. For instance, 1VP to 1VP, 3VP to 3VP etc.
We are pleased to announce that Onyxum user are now able to change their packages according to Exchange TOS.
In order to change your package, log in to your account and choose “ My Packages” from the main menu and then click on “change” bottom. At the next step, there is a list of available packages that you can choose from. If the package price is higher than the one you already have, then the difference amount should be paid by E-wallet or/and Cryptocurrency.
If the package price is less than the one you already have, then the difference amount will be deposited into your Onyxum Account shortly after confirmation.